Giant Eagle reviews & complaints. Explore an interactive map with places nearby. Then, i went in. Category Food & Beverages. i recently shopped at the local giant eagle for groceries. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. I didnt see any signs about that. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Depending on your role and location, you might qualify for all or some of the following benefits. None I'm never coming back. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Desired outcome: I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. Total waste of nearly $10. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. ( im on a fixed income its important! UPDATE: Then I called. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. We spoke to the consumer today and they provided an updated mailing address for the request. The average employee at Giant Eagle makes $27,418 per year. Online order website shuts you down from making any changes long before the order is being shopped. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Desired outcome: View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. His hair looks like it hasn't been washed out combed in MONTHS. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. I was very upset. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Are u serious?!? I think i talked to a team lead? Thank you. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Unfortunately, I collect s.S. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. More or less told tough. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. The attendant looked to find it in the car wash and could not. Piss off! Overall im frustrated, but I just want my money refunded. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Leave a review. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Giant Eagle Grocery Store Hours and Location info near Indianapolis. 261 7008. Team Leader Review. She didn't know how to remove it. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. I asked about my perks that were deleted Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. 54% of Giant Eagle employees are women, while 46% are men. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. Please update the website to indicate when a service is not available during regular business hours. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Even the cheapest of car wash. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! For example, pharmacy business hours are 8a-8p. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. She rudely told me to re-up order my food and wait in line again. Pay for this replacement part that your car wash broke. I have the unused gift card and proof of purchase. Phone number +1 412 914 0830. I've ordered cakes before with images on top but they where sprayed directly on the cake. I get another sticker for my window. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. It's a stupid idea to stop the weekly mailers. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Please get rid of this person. Desired outcome: They were absolutely the worst. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. Because more often than not, they have what is needed and at a fair price! Giant Eagle, Inc. Kitchen employees told me to go to cashier to have it removed. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. No, it is too hard for them to comprehend. So I did this time. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. My family member luckily get only one 15 minus brake a day! Anyone can write a Trustpilot review. Like im bothe ring you! It's more of an inconvenience than a convenience. Don't catch until I get home. Just wait. So this made me wonder why a team member even recommended I do this to begin with. Prices are lower and bags are plastic. $#*! comment. Submit a complaint and get your issue resolved. everytime i go theirs always issues! I purchased chicken salad Giant Eagle last night, 9-28-18. Verification can help ensure real people write reviews about real companies. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. I placed an online order on December 23, 2022. I don't know what was up her skirt today but it was totally uncalled for. Pay is not enough and they use you as a tool rather than a hard working human being. X . This is actually about an experience my mother had with Giant Eagle. The quality control of your produce does not exceed healthy expectations by your customers. So I went to the self-checkout, and there I was harassed by two other employees. Pros. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Products used:Your customer service stinks. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Of the others, I choose G.E. I went to Giant Eagle in Washington Pa for vaccines. Giant Eagle has extremely terrible customer service. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. Giant Eagle Grocery - CentralPercentum GetGo. ***** *******. Country fried steak & eggs were. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. After picking up the order, I realized that none of the substitutions or the additional item were there. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Giant Eagle, Inc. The butchers are LAZY! They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio 108 total complaints in the last 3 years. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Decided to give GE another chance only to be disappointed again. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. This complaint was posted by a verified customer. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. Category Food & Beverages. Moraine point giant eagle, buter county. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I wanted 2.5lbs your customer service is not customer friendly. I love Giant Eagle Curbside Pickup. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Is this your company? I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Reviews There are no reviews yet. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? They tried to tell me that wearing a mask is the law now, they are sorely mistaken. plus-circle Add Review. Something needs to be done, even when waiting in line at location you hear people complaining about it. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. all that "but COVID" bull$#*! Author: Pittsburgh, Pennsylvania. I will write and call to everyone I can to let them know how horribly I was treated. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! I am so disappointedthat the storewould sell something like this. Outrageous. Desired outcome: Absurd! Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. BBB Business Profiles generally cover a three-year reporting period. The Pharmacist & Staff are very professional & friendly. I just came back to Giant pharmacy after being with CVS. I mostly shop at giant eagle for gift cards to earn fuel back. Wasn't willing to help and nor was her co-worker Sandy. Look at your competition! Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. this is very frustrating, inconvenient and time consuming. This Giant Eagle is in Blacklick Ohio on E. Broad. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Shed light on the availability of medication needs brought to someones attention. I had to go to Kroger to get a cake for my granddaughter. Overpriced! The most common ethnicity at Giant Eagle is White (74%). Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! 8-2-22 The organic section isn't huge at this store. Giant Eagle Company. I am left with a $139.99 gift card that I cannot use because it does not have a pin. Out of 477 Giant Eagle employee reviews, 70% were positive. So they keep putting out thinking it's fixed. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . (419) 843-7296 182.32 mile. Then I either stand and wait for half an hour or have to come back another day. i don't have a complaint as much as need advice. Regards, Also, why did i not earn perks on Dec. 17 and Dec. 22? Shame on you! Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Better Business Bureau: I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. i had over one dollar on the advantage card for fuel perks for gas. DONATE NOW! In hopes to fix this issue for me and other customers for future. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Giant Eagle is the business that sold me the defective gift card. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. Desired outcome: Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. 3, Report #1504161 . I guess Heinen's will be my home store. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Giant Eagle has extremely terrible customer service. I'm frustrated. The signs indicate you can buy beer here, which is . I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I was told i needed to spend $30 in 1 trip. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. I flipped. It goes against our guidelines to offer incentives for reviews. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. I mean every one. Everyone is so polite and friendly. They formed a company called "Eagle Grocery.". So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Giant Eagle Pharmacy caller complaints. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Columbia Sportswear I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Desired outcome: Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. This is unacceptable. Columbus ,ohio. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Tip for consumers:Please be nice to the people that serve you. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. You will lose me and many others who despise having to use pc, etc to see your weekly special info. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. I then went to the customer service desk and asked for a manager. I want to come back. Put prices on product instead of bar code or make sure bar code is right. Desired outcome: Management was okay in the beginning then it slowly deteriorated, into a $#*! As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Another rep told me it's a health insurance issue that they can't do anything about. 8% of Giant Eagle employees are Hispanic or Latino. In hopes to fix this issue for me and other customers for future. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. No need to bother with long lines or product availability. Cross contamination can and does happen. Highly disappointed! When empty the cart basket closes. As I cant see how I am the only person experiencing this problem. but they want to play that silly "security reasons " game. So I went to the self-checkout, and there I was harassed by two other employees. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. And having them in the store? I have been going back and forth with customer service about a $10 bonus perk i never got. To the point when the customers would just straight up insult the shoppers. This is unacceptable. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I placed an online order for a cake at your location in cleveland on Chagrin rd. Is this your company? Thank you. I shall not go back to them. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . The next best thing would be some sort of response just so I know you are aware of my issue. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. Category Food & Beverages. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Can you imagine what I think you can do with this lousy idea?! I also work for a pharmacy in the area for 5 years. Very truly yours,Giant EagleClaims Department. Be the first one to write a review. Giant Eagle Company. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. For that, Im lucky! I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. Desired outcome: I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. What happened to integrity and company loyalty. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . A fax was sent according to the technician, the prescription was again not filled - they said there was no response. auth #04520C I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Find out how to block Giant Eagle Pharmacy caller . This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Getgo employee do not have lunch break in 2 years. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Giant Eagle, (store #4029). That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Why stop with ads in the mail? You sure have your priorities straight. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. Here are 8 tips for writing great reviews. I'll have to find another establishment for my future meat needs. Ray Saunders 614 Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. It's so fast and easy. I have proof in black-and-white. Check out machines worst than Kroger's attendent had to be called 4 times i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! I have made 3 complaints to your service department about the condition of your in store wheelchair. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Wide selection of private brand goods. Its unbelievably immoral and despicable! They never want to cut the meat that's available. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. 814-734-5036 Giant Eagle Pharmacy. All the time. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Terrible customer service. We also ensure all reviews are published without moderation. Gain trust and grow your business with customer reviews. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. The next best thing would be some sort of response just so I know you are aware of my issue. Not a good look for Giant Eagle. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. Never had such a bad experience before. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . Service 17 Value 15 Shipping 7 Returns 9 Quality 13 The kitchen manager was the cashier. This did not just happen, it's been over 3 years now. If y'all know what store this is then you know what goes on there. Be the first to write a review for Giant Eagle Supermarket. Nothing. I STOPPED SHOPPING HERE During the pandemic because prices are so high! Questions Post Question There are no questions yet for this company. Close it down! The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. NEVER GOING BACK, Desired outcome: This is not the 1st time this has happened to me. Review Of Franks Restaurant Hudson Fl 2023. I just don't understand how this could happen. Claim your listing for free to respond to reviews, update your profile and manage your listing. I think that's obvious, Dec 7 2022 Spacious and very clean store. Upon explaining my concern, store associate said they are out of all items. Why I constantly continue have this on going issue with this pharmacy has be baffled? I and others I've seen pick up the paper bags and the handles tear; bag falls. Learn how the rating is calculated 1 complaint. I am actually highly disgusted with this kind of customer service and hope this won't continue . 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval No one has called me yet. Shed light on the availability of medication needs brought to someones attention. There was a manager standing at front of store with one cashier checking out a long line of customers. Find out how we combat fake reviews. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Giant Eagle.. Canfield Ohio See details. 1. code: [protected] [protected]. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. We will forward their concerns to the pharmacy and regional leader. Giant Eagle, the store lead is a creep too. 5-7 minutes he was gone. Click here to get notifications about new complaints of Giant Eagle. I. 2412 customer reviews of Giant Eagle. Please update the website to indicate when a service is not available during regular business hours. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I did so and spoke with 3 representatives and opened up a case. International Association of Better Business Bureaus. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell?
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