From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. You can also find the BT opening hours so you dont call when the lines are closed. About BT | BT Plc Price subject to survey and location. We only collect anonymous data. Report a fault | Broadband & phone fault reporting | BT Business New BTnet EAD customers only. Fix Problems and faults Contact Chat, phone, or email Contact us about. Heres how well help put things right. BT Business Care (@btbusinesscare) / Twitter Its quick, easy and available 24/7. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. post offices in East Stowell (Marlborough - Wiltshire) | Type of Theyre available Monday to Sunday 7am - 10.30pm and you just need to go to the BT Broadband Help page on the Broadband Provider's website to begin. Best if you're on your mobile. Weve even listed the BT opening hours so you dont make a phone call for nothing. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. Offer ends 5 March 2023. BT business solutions Work faster, smarter, safer, and stay connected with your world. Try contacting support if you still can't track your order. Mobile costs may vary. Mobile costs may vary. Try contacting support if you still can't We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. How to Buy an Online Listing . Broadband not working properly? You need your order reference number. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. There are no limits to what people can do when they connect. Rest assured that your call is really important . Our activities added 24bn to the UK economy. Broadband & internet BTnet Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. This price does not include in-life modifications, upgrades, or moves on existing services. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Contact Us | BT Business Contact Numbers | BT Business BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Necessary to provide basic functions of the website such as page navigation. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? T&Cs apply. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. This will involve a complete review of your complaint to make sure nothing has been missed. Want to write to us? If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Got a question? - BT Business Direct BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? AGE UK LONDON Business Description. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. So you get the same service, and it could save you time too. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Contact | Phone line & services | BT Business Terms and Conditions apply. You can do lots of things without picking up the phone. When you have team members working from different locations, a connection you can rely on is more important than ever. Connect your people and places with smart solutions tailored to your business. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 We always aim for 100% target availability, but sometimes things do go wrong. This is just a tiny fraction of the information contained on BT Business' contact page! Click on the button below to track the parent order. Raise a general billing enquiry. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Complete account control at your fingertips. If you're on your computer, you can download WhatsApp for Desktop. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Our great-value business broadband offers fast speeds and a reliable connection. Its quick, easy and available 24/7. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Maybe there's a problem with your order. Contact | Business Broadband & Internet help | BT Business Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Starts with 5 or 6 numbers, followed by 6 numbers. Use the contact options below once you have placed your order. Website. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Download it now to be totally on top of things: View, pay, and download your bills. Weve got your order request and will be in touch soon to complete your order. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Whether you run a small or larger business, we have a BTnet solution for you. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. The developer provided this information and may update it over time. BT | Business | MyOffice Cookies used for marketing and advertising purposes. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Search The Phone Book from BT to find contact details of businesses across the UK. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. How do I contact BT? | BT Business It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? IT Support For Business | 24/7 IT Support | BT Business BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. T&Cs apply. Change your UK billing address. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Monday-Friday08:30 - 17:00Free from UK landlines. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. When people connect, there's no limit to the good they can do. Location. Contact | Phone line faults | BT Business It's a little bit too early to track your order yet. Our insights and events hub is your go-to destination for help and advice on the future of your business. Sorry, something went wrong. BT Business | Registration It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Discover SME solutions The quickest and easiest way to contact us. Set up and alter your Direct Debits. Search The Phone Book from BT to find contact details of businesses across the UK. However, a well-designed system should route a customer to the right person. Faults and Orders dashboard. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Starts with VOL followed by three and eleven numbers, Oops. Garden Furniture and Ornaments in Mossley Hill Liverpool The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. 08:00 - 18:00. Your order number will look like one of these. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. WhatsApp us, The quickest and easiest way to contact us. Data privacy and security practices may vary based on your use, region, and age. BT broadband complaints. Adjust your speeds to align with your needs: it's internet that grows with you. again. As your business grows, the demands on your internet connection grow too. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. Another great way to contact BT without calling is to use the BT live chat service. Garden Furniture and Ornaments in M9 6 - Thephonebook.bt.com Read more about our network latency here. Contact | BT Business billing complaints | BT Business Starts with two letters followed by six or seven alphanumeric. These cookies allowed us to study how users navigate on the website. Contact us | BT's Global unit If you add all your accounts All day, every day. Mobile costs may vary. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. In some cases, BT might need a little time to investigate your complaint and find the best course of action. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Hosting video calls. Fix Problems and faults Contact Chat, phone, or email Contact us about. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. By phone 0800 800154. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Make sure you're always connected with mobile, broadband, phone systems and more. This means finding the right BT phone number can be more difficult than you first thought. Representative Office. Its really that simple to contact BT Broadband by SMS. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Search The Phone Book from BT to find contact details of businesses across the UK. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. WhatsApp us, The quickest and easiest way to contact us. Contact BT | Call us or chat online | BT Help You can do lots of things without picking up the phone. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. It is chaired by the chief executive. BT Business App Save time, manage your account, and check your services at your fingertips Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Safety starts with understanding how developers collect and share your data. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. If it's for your home account visit BT for the home. Contact BT | BT Plc 0 to 5 employees,250+ employees,6 to 249 employees. That means you get fast, reliable speeds. Every single time. Our purpose is as simple as it is ambitious: we connect for good. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. the new account(s) in My Permissions.Go to My permissions. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Monday - Saturday08:00 - 18:00Free from UK landlines. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Contact BT Business. 0330-123-4567 from a mobile We're sorry but you need to use a different order tracker for that reference. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. one. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Help and support; Contact BT; Back. Subject to credit check, business registration and a 5-year minimum term. Contact sales. Mobile costs may vary. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. BT Group | LinkedIn Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Choosing a BT phone number or contact method is important to get a better customer service experience. By email Send message We aim to respond to your email within 48 hours - excluding weekends. We're here to keep your teams connected as the trusted partner of businesses around the globe. decking in Hutton Buscel (Scarborough - Yorkshire) | Type of Business Dont miss our hassle-free ways to help yourself. There are lots of quick and easy options to manage your . Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Unfortunately, BT's phone system is not well designed. Sounds good doesnt it? The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Get answers to all your questions here. You'll get a PDF file to keep and print out. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. When you have a broadband connection, you share your bandwidth with others.