Save yourself the bother and expense of calling a repairperson by trying these suggestions first. This topic has been closed to new posts due to inactivity. Rebooting your households Wi-Fi router should resolve the issue. Try connecting again, but position the smart hub closer to the router. When we clear the condition, the system will delete the code. 0000020470 00000 n endstream endobj 340 0 obj <> endobj 341 0 obj <> endobj 342 0 obj <>stream IF the thermostat is NOT connected how is the Orbi even seeing it??? Lennox icomfort thermostat problems can occur for reasonable managements reason, and these problems can typically be resolved quickly by a technician who needs to deal with them. If your thermostat will not connect, contact your Lennox dealer or call 1-800-9-Lennox The following article will outline what steps you can take to get your home screen back up and running again. The screenshot I attached to the first post was taken with the wifi feature turned on in the iComfort (so that it would show me the list of available SSID's) but not connected to any network. Replace the batteries in your Lennox Thermostat by removing the old ones and adding new AAA alkaline ones with the correct polarity. Your dealer will need to assist you with the first step The orbi keeps trying to read the thermostat as a Satellite. Try dragging a knob up or down along the horseshoe to adjust your set-point. 0000025079 00000 n Or, if you prefer, a technician can handle the troubleshooting for you. Cycle the power system. This message appears when two or more copies of the S30 or E30 emulation applications are running. The cost of the app isfreeto download for all iComfort It may cause your furnace to stop running when the weather is chilly! Youll see a small compartment underneath the cover that houses the battery. Is it possible the Lennox unit tried to connect to the backhaul channel, which would make the Orbi think it's a satellite? 3: Enter your home address or pick an existing home, then tap on "Create Account". Orbi's ability to show connected devices is an "open issue". Or . The iComfort Wi-Fi thermostat can make your home feel warm in more ways than one. You can also manually add a Wi-Fi network by pressing the "Other" button. For help connecting to your wireless network, visit lennoxicomfort.com. It is usually a self-correcting error. ==BufM~{DQYsnta^ m?)^3wZm`T"B*u%*@G2PtJ9S7r, It may be collecting dirt inside, in which case you should use canned air or a gentle artist brush to clean it. hdxte-*\eejIs:%{,B+ 903ao2vjsy_i+IKOO_^}s~PyqW:P9xvT~3^G This home environmental control system also supports: Wireless bands 802.11b, 802.11g and 802.11n, Lennox wireless point-to-point connection to other Lennox Smart Hubs in home and other mobile devices running Lennox applications. They are powered by AC/DC voltage. Working with your existing Lennox equipment, as well as with non-iComfort-enabled and non-Lennox products, the iComfort M30 provides convenience and peace of mind that every smart home needs. I bet LOTS of people are still scratching their heads on why their stat wont connect. What appears on the RBRs web page under Connected Devices? steps. No clue. This home environmental control system also supports: Wireless bands 802.11b, 802.11g and 802.11n, Lennox wireless point-to-point connection to other Lennox Smart Hubs in home and other mobile devices running Lennox applications. Account"link in the upper right corner of the website and 0000010319 00000 n You should switch them out regularly. 1-800-9Lennoxor visit the Lennox Dealer Locator. Choose a family snapshot or a photo to complement your dcor. To resolve the issue, you must reboot the system power. 0000002052 00000 n 0 Turn the furnace back on. Check the operation of the heat pump. 616 0 obj <>stream %PDF-1.5 % The indoor unit, damper control module, equipment interface module, or outdoor unit might malfunction. Fortunately, all these issues are likely to be minor and can easily be fixed by troubleshooting the device or resetting it. 0000013695 00000 n Every thermostat is unique, but a typical lifespan which is about ten years. ". )yW;cAls.JWOt>d\E#H8j5tvO {j,-fI5E|L:,aL^%{:G,-Yu Look for a high-voltage noise source near your system. Select your network from the list of available networks or enter it manually if it does not appear in the list Enter your wireless network password and press "Connect" to complete the connection process If your thermostat will not connect, contact your Lennox dealer or call 1-800-9-Lennox for assistance. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'climesense_com-box-4','ezslot_4',112,'0','0'])};__ez_fad_position('div-gpt-ad-climesense_com-box-4-0');With a simple setup and user interface, the iComfort is easy to use. I have done two full-resets on the orbi but that didn't make any difference. 0000003149 00000 n 0000024404 00000 n Battery issues or incorrect settings might cause problems. 0000022162 00000 n You must correct the problem before seeing issues with your furnace performance. Setup Wi-Fi In order to set up Wi-Fi in your thermostat, go to menu > settings > wi-fi > wi-fi network. 6 months, tried to reset several times, rebooted router as well Answered in 6 minutes by: HVAC Technician: BillyHvac BillyHvac, Journeyman HVAC Tech Category: HVAC Satisfied Customers: 26,442 The tstat went blank (first generation S30). nAjaY4]7Bjv7v/%;HP?>s:bZ}Xtv >N4z&}S=0S&F5&] Q!f``Kc3!C]f{9HA'| fZG&I0h,ix6XnP ZcH0DM uJDE" 15qXP#%11](08A/#"dUhltyx0t[PnJJ%pE' _C$x*'!eg8-M@Zet-LIg! You can also use the + and - buttons that appear. $320.00. . My Setup|ISPSparkLight| InternetCable 1000/50 CAX80 Modem Mode| Wifi RouterMK83+ (Router Mode) | and RBK853 (Router Mode) | SwitchesNG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30|NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700. 0000021285 00000 n Copyright 2018 Lennox. Select your network from the list of available networks or enter it manually if All rights reserved. If necessary, repair the turn the breaker back on. To change the battery underneath your Lennox thermostat, remove the front cover of the thermostat. <<90196DD3B1C6E34BA491EEEAF41264F0>]/Prev 841204>> Free shipping. You can order. How do I get access to the website to control The iComfort S30 is the ultimate way to control your comfort. Kr8oLt2A!BTk|hlD[j=vY8=93. If the issue persists, clean the system by reconfiguring it. of the registration process. To find the As soon as I removed it from the "Satellite" list, it repopulated under the "connected devices" list. Cleared when W1 signal is removed. In your thermostat home screen youll see a horseshoe shaped control. I/we've tried everything - it's as if the thermostat has dropped a bit and the server url/ip is wrong. Tested & Works W/wifi. Turn off the electrical breaker to the thermostat and air conditioner if your equipment is compatible. The developer, Lennox Industries, indicated that the apps privacy practices may include handling of data as described below. for assistance. The batteries might be dead, in which case the thermostat would not be able to turn on. Here are some common Lennox iComfort Thermostat problems and their suggested solutions: If youre looking for an answer to your Lennox iComfort thermostat blank screen problem, youve come to the right place. (I would also be reluctant to mess with it since the thermostat is "working".). Select the "My Account" link at the top of the dashboard 2. needed. Other Lennox equipment can work with the iComfort smart thermostat with an equipment interface module. Yep, still shows as a "not connected" Satellite. Only in communicating mode with non-communicating heat pumps, this message is applicable. After initial registration, select the"My Make sure that you wire RSBus correctly. If these actions dont help, contact a Lennox dealer for help getting your iComfort thermostat up and running. Your dealer can provide assistance with this procedure if desired. You can access the apps and the latest features from our secure web portal, lennoxicomfort.com. 2023 HVAC.com a Magenta Technologies LLC Company, All Rights Reserved, Frozen condensate drain: how to fix it yourself, https://www.hvac.com/troubleshooting/frozen-condensate-drain/, Should you cover roof vents in the winter? hb```f``2e`e`> @1V &UE)iQud$/Kf>e8RI+4lI*i5~;'N PV}3y3=k9:F400u - R @&dhcp` YA\ D20 \@,`g#AqmVL7|on '*M? -f`~H3q/10 q' Some Lennox thermostats require batteries; others do not. Our Lennox icomfort-wifi thermostat is connected to the router but cannot access the internet @HANSM All other devises work just fine. If the problem persists, reconfigure the system. He was very familiar with orbi but he has never seen it trying to connect as a Satellite. Does it still show up as a "satellite"? Can I still manage my thermostat remotely if I dont <<17BEAB516B748D4A8166ADCBEBA31075>]/Prev 749486>> Go to the setup tab and perform the setup configuration again. For help completing the registration, visit the support page for the thermostat you own: Your iComfort thermostat must be connected to your home's Wi-Fi router before the app can control the settings. 0000027608 00000 n However, if the issue persists, cycling the power might be the best options. When the Wi-Fi connection is re-established, the triangle goes away. 2L2E_'~GL:`Y*Bg7N?lYg lDuCGR;&B`ozNT:M49o*F+ #gleGLW;*YD< %_S3)j]|8,-/%T%=YO/CSrFQNz hUjmI?%Cyy|A7,>l-OK)XTgL'>c ?3kUSo6/rqu-n];$fxE(Aovl[|H$}eqI'XdeEx7s3\NN.|OXG|C/>~H"T( zM'OzR*bFWX5&~:U/[&a:Ud@*6l~PAzXo9Z$u5MU DL%U9+xu,97s!xJKbiO 6E2;yV*dD,s X+Tg%{Cl,S8MmMGHYb+ endstream endobj startxref !~GKP Internet, green. %PDF-1.4 % Do you have issues with your Lennox Ic Comfort thermostat? iComfort Mobile Setup application are available for IOS 6.0 and higher (App Store) and Android 4.1 and higher (Google Play) iHarmony zoning system (2 - 4 zones), Lennox iComfort Equipment Interface Module (catalog number 10T50) (connects the iComfort S30 to non-communicating indoor and outdoor units. How do I add another iComfort Wi-Fi thermostat I just spent an hour working my way up the levels of the Lennox customer support and I finally got to the top guy. The Smart Hub is a system and network controller. 339 0 obj <> endobj Remove the extra equipment if the thermostat is equipped with an outdoor sensor and an indoor sensor, and check the wiring. 0000003710 00000 n Check out our Comfort Matters blog articles on this topic: It's easy to find an expert Lennox Dealer who can help you make the most of your HVAC system. endstream endobj 344 0 obj <>stream Theres also a product literature look-up where you can read the documentation on your specific thermostat model. Refresh browser . hbbd``b`N@ H !c ", Insight Service: Content Filtering. endstream endobj 762 0 obj <>stream z8U.B6;? The Lennox icomfort thermostat may help you regulate the temperature of your heater and provide you with a toasty warm feeling, but its performance is dependent on proper maintenance. Align the terminal screw blocks with the thermostats thermostat after replacing the batteries. Double-check all DEVICE connections for incompatibility if the problem persists. }n("A1J%5 \KcV}xT+3BXg'2*Z _=G2N49O$El8k4-cJ0&@7i Eb]39g9 Find many great new & used options and get the best deals for Lennox Icomfort S30 Ultra Smart Thermostat Display + Hub at the best online prices at eBay! Maybe Lennox could add that message on the connection screen. 30c"TNk*+ZIuKtYQTdYH61UiXQ{Air/JVT{h`asER(.QtHG4 H#}KL_" g RJTjZ=}=0b LRvY yTI>SVMHy{Dpc(VKK\CBE1c1 :H P:_}M\ '4 5c&U}O_>5. SpT}"w0/5o-G4UQOzoX]ujnOsiI::[&avH1 0M|Ja'b.J"_5/j %9J8lVp/71i\\ ,J8tR6.g byT^5^38C-gj~k_a]{l5\~qHsmQXt;v0aH?g$ 2021-02-04 09:56 AM. Account"link in the upper right corner of the website to . The iComfort Smart Thermostats are designed to help you get the best performance from your heating and cooling equipment. Before turning the equipment back on, ensure that the diagnostic mode matches the real system functionality. 0000022701 00000 n 0000004205 00000 n 0000026267 00000 n If there is no response, change control of the indoor unit. Or you can connect Firmware is up-to-date on my RBR753 as well as the iComfort S30. Reboot your Wi-Fi router. this is the part I don't understand.."The orbi keeps trying to read the thermostat as a Satellite. hy pUB"dnn7,\@23@ `vY,K-k9 N$wfyRWSz*U5PVZnm%%?E~;g5$/QYGb=A#_@Yjm]njUZYB(i~?m #WQ 0000010792 00000 n To make sure we provide the most qualified technician, please share more about your needs. Go to Top. It has worked flawlessly with my old router for the 8 months that I had it before getting the orbi. startxref 6/] Hm|e%K^|vb'c:hg(RL lL well there ya go.great job.now go have a drink and enjoy your lennox.say away from the appif you feel the problem is solved you can make this thread as such. You can see inside some of your ductwork by opening your registers and looking in with a flashlight. For more information go to https://www.lennox.com/products/comfort-controls/thermostatsWe truly appreciate your questions and comments. Picture 1 of 24. Just installed by Rinaldis A/C November 22, 2022. The router is set to dynamic IP and shows its IP as 68.110.114.225. Push it straight into place after checking. Wi-Fi with a beneath it indicates a prior connection to the server has been lost. Dust inside and around it with a, If you can access your ductwork, check for damage, clogs, or holes at joints. After draining the batteries, a warning flash will blink for 30 days or more on the main screen. We recommend the following Wi-Fi routers for use with iComfort, Please go to menu > settings > account to log in using your existing iComfort. Where can I download the iComfort S30 Mobile App? What's the best temperature setting for winter? LearnMore. )q=~*)h* S ?`..I\W@x6gblulWX{FW6\tOy}P6$Kt-mh3m}y~=ZW d9 Verify that all DEVICE connections are comfortable by selecting the setup tab, starting the application, and confirming. To access your alert and reminder settings: 1. endstream endobj 597 0 obj <> endobj 598 0 obj <> endobj 599 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/XObject<>>> endobj 600 0 obj <> endobj 601 0 obj <> endobj 602 0 obj [/Indexed/DeviceRGB 65 613 0 R] endobj 603 0 obj <> endobj 604 0 obj <> endobj 605 0 obj <>stream IComfort S30 will not connect to Wi-Fi. you may not need to select ot change anything.