so the stick is pretty much useless. have this problem, My Firestick quit working. Delete the Fire Stick app and reinstall it. One, that is within feet of the modem often says cant connect to wifi. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! Mine did the same thing! I previously moved it from one tv on first floor to another tv on second floor. It lets hearing implant users hear a variety of audio content. Spend an hour of your time and fix your stick. 03:45 PM However, any affiliate earnings do not affect how we review services. I am working my way through the troubleshooting online guide to no avail. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. How do I link my smart TV to the STV Player? The service provider and seller, no one is responding. Just contact Amazon they gave me a new remote and all is fine now. iPhone v. Android: Which Is Best For You? It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. Any suggestions? QE49Q80TATXXU Software is up to date, 11-02-2022 Will not purchase again. having problems with playing any videos or you have general feedback then please contact using the email below. I tried every suggested troubleshooting method but nothing worked. Changing HDMI port and batteries did not help. I get stv player but old version and can't seem to update. Press the 'Home/Start' button on your remote and you'll see the launcher bar. Head into the settings of your Fire TV device and open the display and sounds tab. 10:30 AM STV Help and Support. Enter the following fields; first name, last name, create a password, date of birth, Unpacked the Firestick and set it up correctly. There does appear to be an update to your TV to version 1374.0. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! The following message is shown if your device is unable to use the STV Player app. See all 16 articles. Unplugged for hours but still wont reboot. Might have to call a number for customer service. Copyright 1995-2023 All Rights Reserved. Open a different app. I just bought a brand new one and tried setting it up on 2/25. Was this answer helpful? From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. Copyright 1995-2023 All Rights Reserved. We are independently owned and the opinions expressed here are our own. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. They dont have complete knowledge. Ideally, it would be best to connect the Fire Stick directly to the wall. Go to Home > Settings > Support > About This TV. Step 1: Navigate to the Fire TV Stick Settings menu and select 'My Fire TV' option. UE46C5100 - MainBoard has been changed. Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. When I finally get into settings, it boots me out of any app I open without even attempting to open it. Online Storage or Online Backup: What's The Difference? If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Also, have you tried a Smart Hub reset of the TV? Nope! Only had the tv for 6 months. Same thing! Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. Step 3: Select Restart to confirm the action. Clear the Fire Stick cache. The system is stuck on updating the Firestick and will not let me do anything, with the remote. While you're on the main screen, select the Settings option at the top. Checking your modem's lights can provide insight into its current internet connection status. Im curious if youre happy with it? This email address is currently on file. I think Amazon put out some shit OS that screwed so many devices. There shouldnt be any storage issues! Same thing. If it's not turned on, the Fire Stick can't do anything at all. They could not fix so might as well smash it. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. 04:32 PM This, too is a new development. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed. * Windows devices that do not support Wireless Display (WiDi) postcode and select your marketing preference. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). Internet good been restarted several times. Moved my ROKU stick from my other TV and it works perfectly. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Your settings should be accessible after you reset the device. Sometimes a Fire Stick takes a while to load or install updates. Try using a different HDMI port or a different TV. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Firestick Not Working? [2023 Troubleshooting Guide] - Cloudwards mine keeps restarting completely. Tried new batteries, pressed select and play, etc. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV Fire stick Amazon are very cunning, no access to their main Managing director. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). The solutions shown on this page apply to all Amazon Fire Stick models. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. If I hold down the two buttons on the remote for too long, a red light on upper side of remote starts to flicker. Please assist. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Ive done everything and nothing is working. Thoughts? I tried new firesticks & remotes & batteries I have new batteries and checked the connection in the back. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. Having an issue too. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. Finally, the nuclear option. That was over 2 hrs ago. STV | Help & Support : STV Player If you are having this issue we would Look the for the red Copyright 2007-2020 STV. * Android devices that are older than Android OS 4.2 (Jelly Bean) Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. Now wont initialize no matter what is done. My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. Step 7: Hold the Home button on your remote for 40 seconds, then release. No joy. Any other ideas? Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. Did EVERYTHING in this article, nada. Firestick 4K not working since yesterday. Firestick wont load. Thank you so much! If youre not signed in, enter your email address and click Continue. I went to my garage and got my 12 pound hammer and smashed it to its. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. 09-01-2021 Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. No more black screen! While youre waiting for this, it couldnt hurt to restart your Firestick device as well. I only had 5% free space on the drive. Even tried deleting apps and clearing cashes. Because frankly I dont trust that buying a new remote is going to fix the problem. is it possible to download it to Firestick for example? It was working well two days ago. Yes mines doing the same,just showing the Amazon logo and the dots. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? If you're still having issues, try rebooting and resetting the device. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Why??? 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. You tell me I'm using an ad blocker - how do I switch it off? Right John! Not sure what Fire TV device is right for you? Amazon suks. I did all the items listed on site. My Firestick is stuck on the black screen with logo??!!! I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! My Roku TVs (3) never give me issues. 04:30 PM Reset the WiFi. 15-06-2022 Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. I want a refund! Help. Two Fire stick lite not one works. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. Very frustrating as I have to reboot the stick. I think someone is messing with Amazon and their customers. Check your Fire Stick cast setup. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. A restart can fix many loading issues and the black screen bug. 17-06-2022 Click on the Join STV/Sign in button. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. Ugh!! Tried all suggestions over 10 times. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. in, Older Samsung TV. All rights reserved. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. 15-06-2022 I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Cloudwards.net may earn a small commission from some purchases made through our site. Now on my second new Firestick, having returned the first one due to issues. Im in UK. It finally updated. Help Please 4-5-22. and that's ok because we're here to explain all. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. I am using the power supply that came with it. * iOS and MacOS devices I try to go to settings and nothing is there. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. 1000s of hours of shows available only in the app. These errors are. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. Loaded just fine. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. NONE of the recommended fixes have worked. Last time I used the stick, I allowed it to update and it was just fine during that session. Step 2: Release the buttons and wait 60 seconds before continuing. I called Amazon and it wasnt any help. My TV broke so we inserted it to another TV and hasnt worked since. Holding down the select play/pause does nothing. In Tv screen only shows Amazon but not working. Very frustrating. same thing here, push home button & just blinks a red light for a while, thats it. sometimes I watch a show and hen I switch channels i have to reboot. Casting content to a Fire Stick from a smart device or computer can require extra work. Follow the directions that are posted above. Updated the software version. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. This is not an Amazon problem. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. So obviously the fire stick as a whole is having major issues. Did you get it to work? my firestick is 6 months old and has stopped working, Ive tried everything. 07:39 PM All I get is a flashing screen. I press a profile the screen goes black. If your Fire Stick turns off by itself, there's likely a glitch.