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No it is not possible to issue an age-related bus pass "with companion" entitlement. If you have not received either a letter or full pack call us straight away on 01452 426265. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . How long will my new bus pass be valid for? It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Do not include common words or names. pensioners. Completed renewal forms will be processed and new vouchers issued approx. If you dont provide us with evidence, your new pass will be delayed. You can apply for a replacement bus pass by filling in the lost bus pass application form. Older Person's bus passes will be renewed soon. For further information see www.gloucestershire.gov.uk/fairprocessing. Your pass will be automatically renewed if you have used it within the last 13 months. How much longer should the Sun remain in its stable phase? read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you have not received this letter, call us straightaway on 01452 426265. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Renewing an older persons bus pass. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. What time can I use my bus pass outside of Gloucestershire? Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. 3 Post office. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Will receive a renewal form, as evidence is required to obtain a new pass. However, GCC has not been involved in this. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Necessary cookies are absolutely essential for the website to function properly. You also have the option to opt-out of these cookies. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. You should have receive your renewal form by mid-February. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you do not have your current pass, then please contact us. Applicants can enter in their postcode online and will be given the contact details of their local council. You won't need to renew your bus pass when it expires. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. For Seniors, pricing is as follows: One-way fare: $1.00. with no need for anyone to fill in any forms or submit any photographs. You need to check the expiry date and apply to the council for a new one if you're is due to expire. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. All content 2023 Southend-on-Sea City Council. I have moved out of Gloucestershire. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. If you have an older person's pass that expires in the next two months renew online with the following links: -. However, you may not be allowed to use your bus pass on night buses i.e. A 5 administration fee will be required for a replacement bus pass. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Disabled person's bus pass . We only need this if you want us to contact you and we won't keep it once we've replied. Are senior bus passes renewed automatically? "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. If you send us different evidence, your pass may be delayed or refused. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Please note you will require your customer number to complete the form (This can be found on your renewal letter). This cookie is set by GDPR Cookie Consent plugin. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. No, concessionary bus passes are not accepted on the night Buses. We will need to see evidence of your new address. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. To get an older persons bus pass you must 2 Apply to your local council. The new pass is free. Youll need to provide proof of identity. What are the 3 most important parts of a motherboard? On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. All young disabled pass holders must provide a new photo if they wish to renew. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Most young disabled (under 16) pass holders should have received a short form to return. For further information contact: The National Rail enquiries telephone number is 08457 484950. The way of applying may be different to the way you applied in Gloucestershire. Changes To Renewal Of Concessionary Bus Passes. The pass is valid for the journey being undertaken, for example at the right time of day. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Renewing your Bus Pass. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. What should I do? This form can be completed and returned in the envelope provided with your form. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. You may be eligible for financial support. We send out renewed passes by the end of March. What type of medicine do you put on a burn? Major investment in boroughs schools continues! If you email us please confirm your date of birth and current address in the email so we can fully check our records. Bus Freedom Pass expiring: How and when to renew London travel permits. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. The form will ask for a new passport-sized photo, which will be printed on their new card. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. No. When can I use my concessionary bus pass in Gloucestershire? The county council will not reimburse you for any charges levied by medical specialists or advocates. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Login to renew or manage your Bus Pass and to keep your details up to date. You should continue to use your current pass, but then cut it up once your new pass arrives. By clicking Accept All, you consent to the use of ALL the cookies. Currently this is at age of 66. These cookies ensure basic functionalities and security features of the website, anonymously. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. You can apply for your renewal bus pass online. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. These cookies track visitors across websites and collect information to provide customized ads. GCC understand there was a discount being offered for some local train travel. The day and date you experienced difficulties. There is no need to contact us until we get in touch with . This can be your email address or set to something memorable for you. Your new pass will be valid for 2years. Dont include personal or financial information like your National Insurance number or credit card details. You can start using your new pass immediately, just like you would with a new debit or credit card. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. The cookie is used to store the user consent for the cookies in the category "Analytics". thurrock.gov.uk uses cookies to make the site simpler. If you have moved address since receiving your bus pass, please notify us of your new address . Daily fare: $2.00. Disabled person's bus pass There's no central provider of the disabled person's bus pass. applies to approximately 12,000 people, the vast majority of whom are Flexible support fund - available at . We also use cookies set by other sites to help us deliver content from their services. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Please let us know if you no longer require a bus pass. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. What do I do with a bus pass which is no longer needed? for staff to amend your details and arrange for a renewal pass. Open all. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If you currently receive Travel vouchers you will receive a renewal form at your registered address. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Apply for or renew your bus pass. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Unable to drive for reasons of medical fitness. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Your bus pass will be renewed automatically. Please check with the county council in the area you plan to visit. Apply for a new age-related pass. You should allow 6 weeks for your application to be processed. Read and contribute to the 20 readers' comments . An older persons bus pass has exactly the same benefits as a disabled persons pass. Age-related passes will be valid for five years. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. This might be a letter confirming your eligibility and asking if you wish to renew. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. What should I do? If you move address, update the details on your bus pass at least three weeks before the renewal date. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. It does not store any personal data. The cookies is used to store the user consent for the cookies in the category "Necessary". My new bus pass will not work when I place it on the smart card reader on the bus. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. These cookies will be stored in your browser only with your consent. We apologise for any inconvenience that this situation may have caused you. What do I do about my concessionary bus pass? Alternatively, you can renew your pass online. Some bus services are changing. Forgotten your Username? All rights reserved. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. You will need to apply to this authority for a new pass. If you pass does not register on the card reader on the bus, we won't know the pass is being used. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. N94. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Disability-related passes can be valid for 1 - 5 years. How does violence against the family pet affect the family? Companion passes are automatically renewed at least 2 weeks before they are due to expire. Please provide them with as much detail as possible about the journey you wished to make. You can get an older person's bus pass when you reach State Pension age. The cards offer older and disabled people free travel in the capital If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. You should have received all the information you need by now. You can apply for your renewal bus pass online. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. However, you may visit "Cookie Settings" to provide a controlled consent. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Can I use my bus pass on National Express Services? Blackpool: If your current bus pass is due to expire within the next month, this is an indication that we . You'll need your current pass in order to renew. Copyright 2023 Wisdom-Advices | All rights reserved. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Other Scottish passes arent accepted on the trams. Essex County Council is not responsible for this. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. http://www.nowcard.org/nowcardfaq.asp#FAQ23. You can apply for a disabled persons bus pass if you are a Medway resident. Calls from mobiles are likely to be considerably higher than those from landlines. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. This website uses cookies to improve your experience while you navigate through the website. This can be done online or at a participating library. It is being used by the person whose photograph and name appears on the pass. Have you moved? Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. See. Residents are. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. For assistance with new applications: (Click the arrows below to reveal the answers). Find out more about an igo card. You have moved since your last bus pass was issued and not informed us. current pass expires so pass holders dont need to do anything, just wait for a This cookie is set by GDPR Cookie Consent plugin. 4 Apply online. Higgins, Telford & Wrekin Councils Customer Services Manager, said. igo card for 11 to 16 year olds. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10.