All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. 10 mile per dollar on hotels and rental cars booked through Capital One Travel; 5 miles per dollar on flights booked through Capital One Travel; 2 miles per dollar on all other purchases. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Can I file an AmEx purchase protection claim if I redeemed points? Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). Our partners compensate us. All rights reserved, How American Express Purchase Protection Works, Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. Visit americanexpress.com/benefitsguide for details. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. Press question mark to learn the rest of the keyboard shortcuts. Purchase protection can save your skin and protect the items you've purchased if a recently-bought item is damaged or stolen. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) Gifts are covered as long as they were purchased using an eligible card, Eligible World and World Elite MasterCard cards, Guide to Visa Signature benefits via CapitalOne. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. Learn more: The best travel credit cards right now. Policies are underwritten by AMEX Assurance Company. Consumable or perishable items like food and batteries. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Anything purchased for resale or commercial use. Whether you want to pay less interest or earn more rewards, the right card's out there. Theres nothing easier than buying a gift card at the last minute. Plus, this card doesnt exclude lost or misplaced items and is great for foodies, due to its bonus-earning categories and monthly spending credits with restaurants and Uber/Uber Eats. Instead, check the benefits guide to see the card's purchase protection coverage. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Please visit americanexpress.com/benefitsguide for more details. Gold or Rose Gold. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. Eligibility and Benefit level varies by Card. Finally, be diligent, complete and timely when you file your claims. If a loss is due to theft, you may need to provide a copy of the police report. Enrollment required. The Blue Business Plus Credit Card from American Express. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. Can You Buy Gift Cards with a Credit Card? In-built purchase protection is a valuable benefit that comes with some credit cards. One-of-a-kind items, such as antiques and artwork, or limited-edition items. Terms, conditions and limitations apply. For claims filed internationally, you can dial 1-303-273-6498. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. it back, American Express may refund the full pur chase price, up to $300 per item, excluding shipping and handling charges related to the item purchased, and up to a maximum of $1,000 per Card Member account per calendar year based on the date of purchase, not during the year the claim was filed. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. All consumer American Express cards offer purchase protection for eligible purchases. Compare the cost in points or miles to cash, and see which option is best. %%EOF So, checking the terms for your AmEx card when you need coverage is essential. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. Everything you need to know about American Express purchase protection Call 1-800-243-0198 for more information. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. For an explanation of our Advertising Policy, visit. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t To view rates and fees of The Platinum Card from American Express, see this page. Disclaimer: NerdWallet strives to keep its information accurate and up to date. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. 2 points per dollar on flights booked directly with United, dining and hotel stays when booked directly with the hotel; 1 point per dollar on other purchases. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. Does AmEx purchase protection cover lost items? To view rates and fees of the American Express Gold Card, see this page. Purchase Protection Question : r/amex - Reddit This influences which products we write about and where and how the product appears on a page. Plus, not all damage and losses are covered. Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. Find out here how we keep you up to date. Shop moreconfidently with your Card knowing we have your back. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . You can view the full extended warranty policy for each card. The card details on this page have not been reviewed or provided by the card issuer. Plus, AmEx can change the coverage at any time. These cards, each chosen with a particular type of consumer or purchase in mind, are discussed below. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased through. Purchase Protection is underwritten by AMEX Assurance Company. Pre-qualified offers are not binding. Editors note: This is a recurring post, regularly updated with new information. Terms, Conditions and Limitations Apply. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Just answer a few questions and we'll narrow the search for you. Choose the color that suits your style. *Benefits may vary by issuer. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Posts: 13,805. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. Its smart technology that helps us make sure its really you when shopping online. This benefit acts as a kind of insurance against theft or damage for a period of time after you buy something. Indirect or direct damage to an item or property resulting from a covered event. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. Lost/stolen iPad- will purchase protection cover it? Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. Related: Everything you need to know about Amex purchase protection. How do I Earn Membership Rewards Points? You will be asked certain questions about your claim at that time. Earn 60,000 Membership Rewards points after you spend $4,000 on eligible purchases with your new Card within the first 6 months of Card Membership. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. American Express Purchase Protection - FlyerTalk Forums Underwritten by AMEX Assurance Company.. Select the Card below to read the full terms and conditions for Return Protection related to that Card. Damage through altercation or modifications. All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. Purchase Protection is normally not the first benefit that comes to mind when you think of your American Express card perks. For full Terms and Conditions, see www.americanexpress.com/PPterms. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. As always, check your credit cards guide to benefits to see which benefits apply to you. Terms apply. Maximum coverage per purchase protection claim: $10,000. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. AmEx makes it easy to file a purchase protection claim on its website. * Eligibility and benefit levels vary by card. 0% intro APR for 15 months from account opening on purchases and balance transfers. The best credit cards for purchase protection - The Points Guy However, you may want to use a card with price protection or a card that extends warranties by two years instead of just one year for some purchases. But can you use your credit card to do so? Please view our advertising policy page for more information. So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. Pre-qualified offers are not binding. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. This is just one scoring method and a credit card issuer may use another method when considering your application. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Plus, AmEx can change the coverage at any time. Notably, American Express prepaid debit cards do not come with this benefit. American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Visit americanexpress.com/benefitsguide for details. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. More information can be found here. Coverage Limits Apply. And Visa offers Purchase Security to Visa Infinite cardmembers. AmEx makes it easy to file a purchase protection claim on its website. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. How Amex Platinum Purchase Protection Works - WalletHub Here is a list of our partners and here's how we make money. *Excess of 50 applies. Credit Card Purchase Protection | American Express UK $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). FlyerTalk Evangelist. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Please read important exclusions and restrictions. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . Call the number on the back of your card for help if you cant find the guide to benefits. We'd love to hear from you, please enter your comments. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. Our partners cannot pay us to guarantee favorable reviews of their products or services. There are a multitude of purchases that are excluded from purchase protection. Terms apply. has been collected independently by NerdWallet. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. Since youll earn at least 2 Capital One miles per dollar spent on all purchases and also get extended warranty protection and return protection, this card is an excellent choice for shopping. Terms apply. Compact discs, digital video discs, mini discs, audiotapes and videotapes. American Express is the industry leader amongst credit card issuers offering purchase protection to its customers due to its generous terms and simple claim process. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Our points-obsessed staff uses a plethora of credit cards on a daily basis. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. It appears that JavaScript is either disabled or not supported by your web browser. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. *Benefits may vary by issuer. 2023 American Express. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. * These cards include: The Platinum Card from American Express. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. * These cards include: Related: The 5 Amex cards were keeping in our wallets and why. Claims can be made online or by giving American Express a call at 1-800-322-1277. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Join Date: Aug 2009. Like insurance, purchase protection is one of those things that you hope you never have to use. Ben is a former credit card specialist for NerdWallet who wrote card reviews and comparisons and covered credit-related issues affecting consumers. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. * Eligibility and benefit levels vary by card. Here's a look at how purchase protection programs work. 2023 American Express. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. If an item is stolen, file a police report immediately. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Quick Points: Hyatt Globalists get free parking on award stays, What are points and miles worth? Related: Your complete guide to shopping protections on American Express cards. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase.