In this case, the pilot light will be lit but the thermopile fails to generate the required output voltage. Also, you should check the computer board for any sign of burn marks too. Now there are quite a few reasons why this error code appears, including a faulty stack flue sensor, damaged thermal regulator, and improper gas pressure. FIX: Check is there a loose or breakage in wire connection or debris on the thermistor. Alternatively, you can watch this video that will come in handy: AO Smith Water Heater Status Light will flash 8 times every 3 seconds if the gas control valve is in the off position but the thermopile still produces electric power. It will be best to consult with a certified professional or the technical support team. To have the unit working properly, it has to be supplied with the power and correct connection. Resetting your water heater is a simple fix to this problem and helps you clear the error message. First off, relight the pilot following the steps I mentioned earlier to verify the status light is blinking 4 times. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. However, a few hours later I get the blinking red light (2 flashes) and the unit stops heating water. Low water flow and loose wiring also contribute to the Pentair Mastertemp e05 code. Solution: Check for blockage in the vents, the distance between the intake and exhaust terminals is per instructions, and remove if there is grease or dirt in the gas burner and fan motor. The Water Heater Settings Hot, A, B, C, Very Hot Knob. Water Heater Carbon Monoxide - What is that? FIX: Check for the soot on the AFR rod, wire connection, and breakage. And secondly, loose wiring connections can also cause this symptom. Necessary cookies are absolutely essential for the website to function properly. An example of data being processed may be a unique identifier stored in a cookie. Once you confirm the issue, turn off the gas control knob. The thermostat(s) on this water heater have been factory set to 120F to reduce the risk of scald injury. To fix this issue, you should replace this part. The Fire The fire needed to heat the water also poses a danger if the water heater does not put properly. If the remote controller is not installed on the water heater, and there is a problem, the error codes will be shown differently. ao smith water heater error code e05. Drain your water heater. how to fix the Pentair heater error codes problem, Rheem Tankless Water Heater Maintenance [Why+ How To Do], Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix]. Troubleshooting John Wood tankless water heaters. The solution to this problem is just the same as the previous error code check for broken wires, damage, loose connections, dirt and debris. Now, turn on the drain valve to let the water drain. Water Heater Support Documentation Search Page | A. O. Smith You can easily detect the exact problem of your water heater if you know the meaning of the flashing light code. listeners: [], The cookies is used to store the user consent for the cookies in the category "Necessary". The thermopile of your water heater cant produce the required voltage output for two reasons. An example of data being processed may be a unique identifier stored in a cookie. This cookie is set by GDPR Cookie Consent plugin. Previous replacement, improper installation and other conditions, outside the manufacturer's control and requirements for warranty may prevent reimbursement. 50-Gallon Tall Smart 5500W Electric Water Heater | A. O. Smith So, replace the sensor to clear the faulty code. This morning it started beeping again but still no error message. Before doing so, dont forget to check the wiring attached to the control board. We use cookies to ensure that we give you the best experience on our website. Shorted Heating Elements 5. Open the control panel and make sure that the stack flue sensor is working properly. Once you solve the leak issue, return the electric power to your water heater. Save my name, email, and website in this browser for the next time I comment. 26C or 65C). CODE: 61, 611, Four timesPROBLEM: Fan motor fault. Smith - Troubleshooting help - Hello my frist post here. Hi, I have an AO Smith GCVL 40 300 natural gas with a Honeywell valve. Here are The Facts! So, the corrective action you need to take is- check the thermopile and replace it if it gets defective. Now, relight the pilot light by following the step-by-step guide I mentioned earlier in this article. The accumulated water will not allow the Pentair pool heater to work properly or shut off completely. You can hear the buzzing of the spark igniter. Replace the control board. It also causes the heater to shut down completely and display the E05 code on the Pentair heater. Dont need to worry about it. If the resistance of this part goes out of range, you must replace it. Replacing the gas control valve/thermostat will be a simple fix to this issue. Not only that, but it also causes the Pentair pool heater to turn off. If there are any burn marks on the computer board then this is a sign that your water heaters computer board is overheating and cutting out. Its important to note that the error codes we will be addressing in this guide are found on the 110, 510, 310, 240, 240 and 540 AO Smith tankless water heater models. This error code is closely related to the error code 11 (111) as it is a sign that your water heater is losing its flame. People only need to check for the right setting on the computer board of the water heater. A hot water tap is opened enough that the flow sensor detects a flow rate through the heater greater than the activation point of 0.5 gpm. Though resetting the unit will fix and clear the error code, you must figure out whats overheating the water. Turn off the main connection and clean all the airflow, water, and gas pipes properly. })(); Anthony Barnes is the founder of Water Heater Hub and a second-generation plumber by profession. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. . Of course, you are always open to reaching out to a professional if you fail to clear the error messages. Through constant innovation, at production level and application level, A.O. I have ao water heater & shows the code 5 on its honeywell - JustAnswer The AO Smith water heater is too hot. First off, turn the gas control knob to the off position. See how to troubleshoot the flame failure, not enough, no hot water . What should you do first is- turn the gas control valve to the off position. Related Troubleshooting Pages:A.O. To bring your water heater to a normal operating state, you should replace the temperature sensor. Either the thermopile doesnt cool down quickly or the pilot valve is stuck in an open position. However, we often suggest professional help if the issue is complex. For example, a model 510 will display the numerical code on the 7-Seg LED on the computer board, while the 110 and 310 models only a blinking red LED that can flash one time or more. This thermistor should be found attached to your water heaters exhaust. To solve & clear the error message, turn the power off to your water heater first. on: function(evt, cb) { A.O. Smith Water Heater Troubleshooting | Appliance Helpers Smith Water Heater Repairs. Learn about AO Smith tankless error codes for easy and inexpensive troubleshooting. This is the error code that shows people that the dipswitch settings are incorrect. Again, this is an issue for a professional but you can check that the proper settings are in place on the computer board. Remove the upper access panel by using a flathead screwdriver. It will clear the error code. Press down the gas control knob all the way in while depressing the igniter button continuously. As a second-generation plumber, it was easy for Anthony to get used to the technicalities of all from a tender age, Table Shower Ultimate Guide (Must Know Secrets), 3 Ways to REMOVE PVC Pipe From a FITTING (Video Review), How To Fix A Toilet Backing Up Into A Bath/Shower, Why Your Toilet Keeps Clogging And How To Fix It. See Figure 4. A little more information.sometimes when I shut off power at the breaker, let is sit for a while and then turn the power back on, it will do it's diagnostic cycle (blinking green light) and then start flashing red (2 times). Verify Warranty - Enterprise Portal - Hotwater Once I did that and cleaned out the sediment, I had an e02 error code on the panel. To view or adjust our assumptions of the most common factors that impact this products performance using National Averages, please view the Get Help from a Local Plumber. You dont need to take any corrective actions as the status light of a functioning unit blinks 1 time every 3 seconds. And like other electric water heaters, AO Smith also features a high-limit switch or electric-cut-off button. Higher temperatures increase the risk of scalding, but even at 120F, hot water can A.O. Smith Water Heaters at Lowes.com smith gas water heater installation user and service manual (102 pages) Water Heater A.O.Smith GPSX-50L Owner's Manual. Error code 510 (LED flashes six times) Problem: Gas solenoid valve malfunction. CODE: 341, Two timesPROBLEM: Exhaust thermistor failure. The wires connected to the stack flue sensor of the Pentair pool heater often loosen up automatically or get damaged. Find the most common problems and see how to fix issues. Yes, you can fix the error codes on the Pentair heater by identifying the issue and its solution. The solution for this problem is by checking the Hi-limit switch. They have to be very careful whether there is spark ignition buzzing from the burner. He said it appeared the thin wires for the smart module had burned out from the plastic connector. Adjust the valves on the main line to set the water pressure at the right level. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Ensure you turn the gas control knob to the off position. When the heating element shorts out, it will cause a short circuit, which will allow it to continue heating, causing the water to become too hot. c. The computer checks for any problems with the unit before startup. Hybrid Water Heater problem. Then, ensure you have the following pieces of equipment at your fingertips: Secondly, check the user manual and drain the water heater by following the instructions. This numerical code is telling you about the ignition failure. Shop by Popular AO Smith Water Heater Models. Firstly, the thermopile is at fault. Here are some error codes which can be learned. In the Pentair pool heater exchanger, the thermal regulator helps the water reach a certain temperature and heat up the pool water. It usually means that there is a problem with the bypass valve. Smith Water Heaters, 500 Tennessee Waltz Parkway, Ashland City, TN 37015 USA, Tel: 1-800-433-2545 Website: www.aosmithwaterheaters.com Email: parts@hotwater.com A.O. e. Use the AO Smith code guide to find the main causes and solutions for the problems of the following models: 110, 310, 510, 240, 340, and 540 series, for safety, convenience, and great savings. PDF ENERGY SMART TROUBLESHOOTING GUIDE - American Water To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. AO Smith Tankless Error Codes: Problems And Troubleshooting However, there is a four pin white plug in the water heaters junction box that I believe is the connector for the smart grid module, and two of the wires have come out of the pin/connector. How to use a diagnostic system to repair a faulty heater. FIX: Debris on the thermistor, loose or broken wire connection.