Browse your upcoming events and tap the ticket icon for the game or event you would like to send. And you're done! When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Ask the Community Contact Support So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. AXS Mobile ID allows for convenience, flexibility and security. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Transfer tickets to friends (for select events). Your tickets will no longer be listed for others to buy. Did you find it helpful? To login, use the same email address you used when purchasing your tickets. From everyone at Vivid Seats, we hope you enjoy your event! Remember, your friends can always transfer tickets back to you. Updated a few days later TL;DR: Call the merchant that issued the tickets. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Browse your upcoming events and tap the ticket icon for the one you would like to sell. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. i spent the next 2 hours trying to get the axs app to work and get my tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Can seats be transferred to someone who doesnt have an AXS account? When I sell tickets, do I have to deal with the buyer? I have a problem with AXS Tickets Are you having issues? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. When your tickets sell, youll receive an email informing you of the sale. All Rights Reserved. Yep! Why can't I see my tickets in the App? - AXS Help Centre According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Stubhub assured me my tickets would be available. The game is in 36 hours. Your Privacy Choices | There is no fee for transferring seats and you are allowed unlimited transfers. Flew in for this show. I am having trouble "accepting" my Electronic Transfer - Support Mobile Ticketing Guide | Houston Rockets - National Basketball Association Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster If you see a Sell button next to your tickets in your account, you can sell them! Stubhub tix not transferred to AXS acct, show is tonight Are screenshots of the barcode valid for entry? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. The Fox Theater Foundation. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Its up to the promoter, artist, or team if you can sell tickets or not. Upcoming. AXS | Complaints | Better Business Bureau Profile In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Transfer Tickets - AXS Help Center On the review page, click the Transfer button to send the tickets. Show the ticket in the App at the entrance and get them scanned to enter. Youll be able to transfer money to your bank from your account on AXS.com. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Then your friends can get in with their own phones using the AXS app. A full-service national event ticket marketplace. Theyll just have to create an AXS account to claim their tickets. Cookie Notice 2023 Does anyone know how to do it through axs?? And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. No. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Apparently it is actually AXS? We bought the tickets through AXS and we have no clue how to sell or transfer them. Stub hub sent my hockey tickets for a las vegas game to axs. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. If you do not currently have an AXS account you will be instructed to create one during your purchase. I followed the directions of creating a AXS account via the email address that they sent me the email. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Open the App and sign in to see your tickets. Solved: Cannot see tickets in AXS App - StubHub Community Open the AXS app Sign in or create an AXS account. Its up to you! Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. What are my options here? A Unicorn of a Groupset - New SRAM Force AXS All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. After that, the tickets will be theirs to use with the AXS app. Show the ticket in the App at the entrance and get them scanned to enter. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. When its time for the event, they can open the app to show their tickets on their phone. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. | Never. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. AXS Mobile ID Ticketing FAQs | T-Mobile Arena Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Yes AXS handles payment and delivery so buyers and sellers never interact with each other. Ability to transfer and/or sell tickets varies by show and is subject to change. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Select the tickets to transfer and enter the recipients information. How will I know if my transfer was successful? (*If you can't remember your password, tap. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Tap View to access the barcode and scan in for entry. On the review page, click the Transfer button to send the tickets. You may also review your transfers and purchase history at AXS.com. Never. Yes No Still Need Help? The tickets will be delivered to the buyer automatically. and our Bought tickets for a group? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Go into the app, look at the ticket. AXS FAQs Then when it sells and you are paid, you transfer it using the app. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. My tickets are in The O2 Venue App, what does this mean? What are my options here? We are changing the way you register and sign-in to the StubHub Community. Have been on hold 3+ hrs. totally rinky dink. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) No paper tickets required. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Help us improve this article with your feedback. Please help. and need to send them to a friend, transfer the tickets through your AXS account. Theyll also need to get the AXS app. AXS Mobile ID allows you to manage . If you already have an AXS account, the tickets will be transferred to your account automatically. Here we are. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Tap Tickets Tab (pull down on the screen to refresh if necessary). After the switch, you will enter the email address you use to access the community in order to reset your password. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. When fans have tickets they cant use, they list them for other fans to buy. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. There has to be some way, right. Select the tickets to sell, and then set your price and selling options. At this point, you should see your tickets in the MLB Ballpark app. Tickets Seat numbers it lists 13-16 ? Theyll also need to get the AXS app. All rights reserved. and our Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. AXS Mobile ID - FAQ - Fox Theater However, we recommend that you transfer tickets to each person attending the event. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. Select the tickets to transfer and enter the recipient's information. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Cookie Notice Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. It depends. Manage Cookie Preferences Enter the recipients first name, last name and email address, or select from a list of. Yep! How do I accept and access tickets sent through AXS? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Usually there is a waiting period of a few weeks. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Even if you call within 48 hours of your event, you will probably get no help at all. Your tickets will no longer be listed for others to buy. Customer service all the way to your seat, 2000-2022 StubHub. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Most mobile transfer tickets will not be immediately available. All Rights Reserved. Did you find it helpful? Just follow the simple steps to make the tickets officially yours. Sign in or create an AXS account. Official Tickets and Your Source for Live Entertainment | AXS.com Show the tickets on your phone for everyone in your group. Under this tab, you'll see event details and ticket barcodes for all your upcoming events. I tried calling axs.nobody was home. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. This is the QR code you will display upon entering the venue. On the Review page, click the List Tickets button to finish. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Third-Party Resale Tickets: Everything You Need to Know. It got postponed and now we all cant go. It depends. Your guests will need to create an AXS account to receive tickets. may not be valid. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Just follow the simple steps to make the tickets officially yours. Transferring Tickets. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Bought tickets for a group? it must be some garage shop with three programmers. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Help us improve this article with your feedback. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Click the Transfer button next to the event in your AXS account. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Step 1: Download and Login into MLB Ballpark App. Otherwise you have until your friend creates an account to cancel the transfer. How will I know if my transfer was successful? Now we just want to get rid of them ugh. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Article. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. [deleted] 1 yr. ago. Sorry we couldn't be helpful. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Why did the venue decide to use AXS Mobile ID? | Use the same email you use on StubHub. I purchased tickets for a concert back in February. AXS handles payment and delivery so buyers and sellers never interact with each other. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Use of this website signifies your agreement to our. If they already have an AXS account set up the tickets will go in their account automatically. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. i had the exact same problem. Transferring AXS tickets to a friend : StubHub Click the Transfer button next to the event in your AXS account. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I had read on other threads that sometimes the tickets don't transfer until the day of the event. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Sorry we couldn't be helpful. I bought two tickets to a New York Islanders game at Nassau Coliseum. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Privacy Policy | may not be valid. Click the Sell button next to the event in your AXS Account. Yes How do I accept and access mobile transfer tickets? - SeatGeek i will not book anything on stub hub as a result. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Its up to you! On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Many fans find it best to TRANSFER the seats to their guests prior to the event. Thanks! Tickets Not Showing Up In AXS - StubHub Community If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. No, tickets must be scanned through the Rockets App or the AXS App. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. I was never able to get ahold of SH again. You should see something to transfer. When will I receive my tickets? - SeatGeek After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. AXS Mobile ID tickets are digital and cannot be printed for venue entry. AXS being buggy with the resale tickets : r/Tipper - reddit Official Tickets and Your Source for Live Entertainment | AXS.com Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Click the Transfer button next to the event in your AXS account. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Your AXS Mobile ID ticket will now show up. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Tix originally purchased Spring 2020, was postponed until today 7/31/21. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. The concert is tomorrow. Remember, your friends can always transfer tickets back to you. You will enter your community username and new password and done! i assume they will try to get me to receive the tickets using axs again. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Create an account to follow your favorite communities and start taking part in conversations. When its time for the event, they can open the app to show their tickets on their phone. Have mobile tickets and cannot find barcode. Use the same email you use on StubHub. Yes. This will bring you to the page to confirm the correct email associated with the order. Many fans find it best to TRANSFER the seats to their guests prior to the event. The tickets will be delivered to the buyer automatically. You'll then be asked to review the transfer. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. You've been successfully subscribed - thanks! Tickets Not Showing Up In AXS Hello! Overall, disappointing, but fair. You may also review your transfers and purchase history at AXS.com. AXS Mobile ID allows for convenience, flexibility and security. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. What if my guests arrive at different times? Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. why the hell can they just not send you the tickets in an email, as an option? How far in advance can I access my tickets? 2021 Vivid Seats Ltd. All rights reserved. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. OR. Hey guys, I just joined this group so if this isnt allowed lmk. Can seats be transferred to someone who doesnt have an AXS account? Anyone have success getting something similar resolved day of show? Why did the venue decide to use AXS Mobile ID? When I buy tickets, do I have to deal with the seller? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. After completing the account information, you may buy, sell or manage any seats in your account. Terms of Service | SOLD TICKETS VIA AXS. Can anyone help? Trying to sell/transfer HS tickets on AXS Danielle is the author of this solution article. StubHub told me to call AXS and let them know this was due to the show being postponed.