StubHub will refund your money if an event is cancelled or moved. Check your order confirmation email for Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. Email Address. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. 4 if you have questions about listing tickets. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. WebStubHub's Field Operations. Copyright 2021 by Sukhinder Singh Cassidy. 1 if you bought tickets and you have a problem with them. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Thanks for your message we aim to get back to you within 24 hours. Evaluating all of these factors, I agreed to join the company. customersupportuk@stubhub.co.uk. StubHub Corporate Office - FairShake StubHub is an eBay company (NASDAQ: EBAY). StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Call 1-866-788-2482. It was time for me to choose possibility once again. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. StubHub is the largest ticket marketplace in the world and enables fans to WebSend us a message. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Being OK With Spectacular Failure. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email Office StubHub Oscar Ferruz Director of Supply, Primary and Operations. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. To provide a deeper support system beyond grants, we lend our The contact number is only for US and Canada. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. 3 if you sold tickets already and have an issue. Stubhub serves customers worldwide. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Read on to get the help you need to contact StubHub. This article was co-authored by wikiHow staff writer. Lots of answers to questions are in our FAQ. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Does StubHub have live chat? As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. StubHub Phone, Email, Address, Customer Service Suite 1 Avon, NY 14414. info@quicklees.com WebGet in touch with us today! StubHub For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. StubHub: Employee Directory | ZoomInfo.com Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. About us : StubHub WebStubhub, Inc. operates as an entertainment ticket agency. contact StubHub The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. He was thrilled to be buying his old company back fourteen years after hed left it. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. The transaction, subject to customary closing conditions, is expected to close in mid-2016. His digital chapbook, The Internet, was also published in TL;DR Magazine. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. To subscribe, click on the button below and copy the URL into an RSS reader. In 2015, eBay enabled $82 billion of gross merchandise volume. Field Operations and Last Minute Services. Joo Almeida D'Ea Head of Integration Office. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. In 2018 and 2019, eBay faced mounting pressure from shareholders. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. In March, the entertainment industry crashed. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). This was not just bigit was unprecedented. At StubHub, our mission is simple: help fans find fun. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Events Parking. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. form" and let us know how we can help you. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. The Utah-based firm announced on LinkedIn it It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. My Secret to the Success of Amazon? Personally, though, I found it disappointing. Our RSS feed includes all eBay news articles published on this website. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. In February of 2020, we sold StubHub for $4 billion. How do I get my tickets back if they didn't sell? WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. Alternatively, Personally, though, I found it disappointing. In this regard I was right; but major unforeseen risks would also unfold on my journey. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Find startup jobs, tech news and events. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. StubHub StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. By signing up you are agreeing to receive emails according to our privacy policy. Find contact information here. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. President of StubHub When Covid StubHub As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. Our RSS feed includes all eBay news articles published on this website. Stubhub NYC Flagship Office - Stubhub. If you buy through links on our site, we may earn a commission. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Include your email address to get a message when this question is answered. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. The corporate office phone number is 415-222-8400. StubHub - Wikipedia Founded in 2,000 and with presence in over 40 The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support 199 Fremont Street, Floor 4. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. StubHub was a brand I knew and loved. Contacting StubHub While StubHub does not offer live chat, they do have a phone He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. StubHub will send you an email with instructions on how to claim your refund or credit. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real StubHub corporate office address : StubHub StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. Every order is 100% guaranteed. the exact pickup location and times. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. How to Contact StubHub: Customer Service for Buyers and Sellers All rights reserved. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. StubHub is an eBay company (EBAY). StubHub All Rights Reserved. She has a successful track record scaling and growing businesses internationally. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Luckily, weve compiled (and tested!) The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Arnaud Collin Global Head of Marketing. In 2017, eBay enabled $88 billion of gross merchandise volume. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Alternatively, you can send us an email at It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Ticketbis makes it easy for users to attend events all over the world. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Surviving wasnt easy. To subscribe, click on the button below and copy the URL into an RSS reader. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Open our virtual assistant, click on "Contact form" and let us know how we can help you. How do I contact? We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. I live in Singapore where the StubHub app is not avail. If a crisis like this had hit us earlier, wed have been in better shape to weather it. 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Buy sports, concert and theater tickets on StubHub! I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. StubHub Corporate Company Profile | Management and Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. Personally, though, I found it disappointing. StubHub gets a lot activity from users on Facebook than it does on Twitter. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Stubhub, Inc. operates as an entertainment ticket agency. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Published and reprinted by permission of Houghton Mifflin Harcourt. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"